Nexus Towing

OUR STORY

The Nexus story and its leadership traces its roots to over 20 years of history operating in the collision repair industry and a simple idea that towing could be done better. The concept was to operate a towing program focused on only B2B towing during ordinary business hours to drive consistent results. That singular focus and the resulting employee retention by not operating 24/7 has resulted in better execution, better results and consistent performance in multiple markets across the country. So, whether in Philadelphia, PA or Houston, TX you know your organization can trust Nexus. Contact us to discuss the program!

THE NEXUS MISSION

The Nexus mission is to build a world class, profitable organization. With a commitment to providing innovative customer solutions and fostering an inclusive teammate work environment, our goal is to be a company that customers love working with, and teammates love working for.

OUR values

THE NEXUS FAITHS

FAMILY

We treat our customers and teammates the way we want to be treated because that's what family members do.

AMBITION

We strive to be the very best in everything we do by delivering exceptional customer experiences and best-in-class service.

INTEGRITY

We earn the trust of our customers and business partners by doing the right thing the right way every day.

TEAMWORK

Teams achieve more than individuals. We believe in creating a culture of enthusiastic collaboration by working together as teammates – not individuals.

HONOR

We believe exceptional service is rooted in a culture that honors our teammates, business partners, and customers.

SAFETY

We make no compromise when it comes to safety. It’s our responsibility to create an environment where our customers and teammates feel safe.

WHy us

OUR FLEET

All NEW fleet with the best available equipment.
Video Monitoring system on all vehicles.
Three to five year vehicle lifespan.
Pristine vehicle condition; Should a customer need a ride, they'll be comfortable every time.
Heavily insured and bonded.

why us

RESULTS MATTER

60%

With our administrative process of handling advanced charges – Nexus Towing delivers a vehicle the same day the assignment is received vs an industry average of 2.5 days – 60% faster

98%

Over 98% of all Nexus customer would refer a family or friend to use Nexus Towing

4 Minutes

From end to end, when a customer call’s 1-86NEXUSTOW, we schedule their repairs and have our CTS on the way in less than 4 minutes on average

31%

Due to our decentralized model – our team of highly qualified CTS are there where you are, when you need them – we show up in under 45 minutes vs an industry average of 1 hour and 5 minutes